Privacy Policy

Last updated: March 14, 2026

Uniq Intercom ("we", "our", or "us") is developed by Emre Erkaya. This Privacy Policy explains how we collect, use, and protect your information when you use the Uniq Intercom mobile application and website (collectively, the "Service").

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and profile photo through Apple Sign-In or Google Sign-In. We do not collect or store your password.

Location Data: When you join a tour or group ride, we collect your real-time location to display on the shared map. Location data is only collected while you are actively participating in a tour and have granted location permission.

Voice Data: Audio communication is transmitted in real-time through our servers (LiveKit) and is not recorded or stored.

Device Information: We may collect device type, operating system version, and push notification tokens to deliver notifications and improve the app.

Motion & Sensor Data: With your permission, we access your device's accelerometer to detect potential motorcycle crashes. This data is processed on-device in real-time and is not stored or transmitted unless a crash event is triggered.

Emergency Contact: If you configure an SOS emergency contact, we store the contact name and phone number locally on your device and in your account profile to send alerts in case of an emergency.

Usage Data: We collect anonymous usage statistics such as tour duration, number of participants, and feature usage to improve the Service.

Diagnostic Data: We use Sentry to collect crash reports and diagnostic information. This may include device model, OS version, app state at the time of crash, and anonymized stack traces. Crash reports do not contain personal messages or location data.

2. How We Use Your Information

3. Data Sharing

We do not sell your personal data. We share information only with the following service providers necessary to operate the Service:

Your location and profile are visible to other members within the same tour/group only while the tour is active.

For more information about how these services handle your data, please refer to their respective privacy policies: Firebase, LiveKit, RevenueCat, Sentry, Expo.

4. Data Retention

We retain your account data for as long as your account is active. Tour history data is retained for up to 12 months. You can delete your account and all associated data directly from the app (Settings → Delete Account) or by contacting us. Account deletion is processed immediately and all personal data is permanently removed from our systems.

Voice communication is real-time only and is never recorded or stored.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (TLS/SSL), secure authentication via Firebase Auth, and access controls on our databases.

6. Your Rights

You have the right to:

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

8. SOS and Emergency Features

When you activate the SOS feature, your real-time location is shared with all members of your active tour and any emergency contacts you have configured. This data is retained as part of the SOS event record for safety purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Emre Erkaya
Email: info@uniqintercom.com
Website: uniqintercom.com

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